The Fundraising Standards Board (FRSB) has found itself being roundly criticized for its first adjudication on a complaint. Third Sector used its weekly editorial to condemn the FRSB's decision; and I have writte… Continue

DAVID BONBRIGHT is one of our key accountability advisors. His company, Keystone, has published a raft of guidance on how charities (and other organizations) should behave if they are to be truly accountable. It has a lot to recommend it.



Last week, Marijke and I met with him to discuss our current thinking. We touched on many points. But the key insight from my… Continue

WE WANT TO MEASURE how accountable charities are. We want to do this so we can make our charity profiles (published on our main website) more useful. At the moment, our profiles show how transparent charities are. If they can reflect charities' accountability as well, then the profiles will be more useful.



We began trying to measure accountability in early 2007. We thought it would be a straightforward task; but it has proved to be except… Continue